Alcordia Logistics Limited is committed to following all HSSE rules & regulations in the conduct of all business activities. It is the foremost priority of the company to comply with all HSSE requirements of our customers as well as local authorities. Inform and prevent harm from its activities to clients, employees, suppliers, sub-contractors, agents and others. Comply and cooperate fully with all laws of the public authorities relating to safety regulations and standards. Encourage those who contribute to improve HSSE performance. Ensure adequate reporting on near misses, potential incidents and Regular HSSE meetings are conducted among the staff for resolving the HSSE issues. To manage safety at work effectively, a concerted team effort by both management and the work force is in place.
Compliance
Customer Policy
We are committed to providing friendly and helpful customer service by:-Â
Promoting a customer service leadership and culture consistently seeking to add value to our customers. Managing our customers’ expectations to maximize satisfaction. Working cooperatively with other business areas for the benefit of our customers. Always meeting customer expectations and honoring all commitments made to customers. Providing good customer service in a safe and cost effective manner by continually monitoring our service and recommending improvements Providing employees with the extra skills and information they need to deliver good customer service recognizing and rewarding employees for exceptional customer service.
On-time delivery performance regularly monitored. Taking appropriate corrective action taken to prevent recurrence of delivery issues, on-time delivery performance shared with all staff involved in the delivery process.
